Do you have questions about Home Connect? Or do you need assistance installing or connecting home appliances? Our Customer Service will be able to help you. To contact us, simply fill out our contact form or use one of our service hotlines.
Service and Contact
Home Connect Service
Still got questions?
You will find lots of helpful answers concerning Home Connect in our FAQ . Or just give us a call. Our Home Connect Customer Service will be happy to assist you further:
- Advice on how to set up Home Connect appliances (registration and pairing)
- Setting up Home Connect appliances for the first time by trained Home Connect specialists on site
- Advice on special accessories for setup (e.g. Wi-Fi extender, dLAN) due to special local circumstances
- Assistance with using the Home Connect app (functions, handling)
Home Connect Customer Service:
0800 245 706
Monday - Friday: 8.30am to 5pm (excluding public holidays)
Bosch Customer Service
Do you still have questions about a Bosch Home Connect appliance? You can contact Bosch Customer Service:
Bosch Customer Service:
0800 245 700
Monday - Friday: 8.30am to 5pm (excluding public holidays)
Gaggenau Customer Service
Do you still have questions about a Gaggenau Home Connect appliance? You can contact Gaggenau Customer Service:
Gaggenau Customer Service:
0800 245 701
Monday - Friday: 8.30am to 5pm (excluding public holidays)
homeconnect.nz@home-connect.com
UnserHaus Showroom:
0800 245 708
Tuesday – Saturday : 10am to 4pm (excluding public holidays)
Or visit the UnserHaus showroom website for more information.
NEFF Customer Service
Do you still have questions about a NEFF Home Connect appliance? You can contact NEFF Customer Service:
NEFF Customer Service:
0800 245 702
Monday - Friday: 8.30am to 5pm (excluding public holidays)
homeconnect.nz@home-connect.com
UnserHaus Showroom:
0800 245 708
Tuesday – Saturday : 10am to 4pm (excluding public holidays)
Or visit the UnserHaus showroom website for more information.
